Reference

Open your account under clear terms

The matkaboss Terms & Conditions set out how your account, wallet, promotions, game access and support contact work before you enter the lobby.

India account termsUPI wallet contextPaytm and PhonePeLocal law applies
matkaboss Open your account under clear terms
CONTACT TERMS

Check support paths for term questions

If any clause in the Terms & Conditions is unclear, contact us before adding funds or joining a table.

Account term help Use live chat after login when your question concerns account access, verification, wallet holds or a clause linked to your current session. Share your registered phone or email so we can locate the account record.
Payment clause checks For UPI, Paytm, PhonePe or Google Pay term questions, send the transaction reference and time shown in your app. We compare it with wallet logs before explaining the relevant Terms & Conditions clause.
Policy email requests Email support when you need a written reply about changes to Terms & Conditions, data requests, account closure wording or document checks. Include only the details needed to identify your account and request.
POLICY HANDLING

Manage your terms and data choices

Our Terms & Conditions explain how we handle account records while you use the site. That includes login data, wallet references, cookie settings, device checks, document requests, retention periods and correction requests.

Data used under terms

The terms allow us to process account details, contact data, wallet references and device signals where needed for login checks, payment matching, support replies and dispute handling tied to your account activity.

Cookie choices

Cookies support login sessions, language settings, fraud checks and page performance. The Terms & Conditions explain that some cookies are required for account access, while other settings may be adjusted through your browser.

Account security checks

We may pause access under the terms when login patterns, repeated failed attempts or conflicting account details need review. This helps us confirm the account holder before wallet actions continue.

Record retention

Account records are kept only for the periods needed for transaction checks, legal requests, dispute handling and support history. The Terms & Conditions explain why some records may remain after closure.

Correction requests

If your name, phone, email or document detail is wrong, contact support with proof that matches the account. We review the request under the Terms & Conditions before making any change.

Change requests

When you ask to close an account or limit contact from us, we check the request against open balances, unresolved disputes and term clauses that may require us to keep certain records.

Browse common questions on terms

These answers explain how the Terms & Conditions apply to account access, data, payments, changes and contact routes. They are written to help you decide whether to open or continue using your account where local law permits.

You accept the Terms & Conditions when you create an account, log in, add funds, request a withdrawal, enter the lobby or use support. If you do not agree, you should not continue using the account.

Yes. We may update the Terms & Conditions when account processes, payment checks, legal duties or service rules change. We place the current version on this page, and continued use means you accept the updated wording.

UPI payments are handled under wallet and verification clauses in the Terms & Conditions. We may ask for a reference ID, sender name or screenshot when a payment needs matching or a dispute needs checking.

The Terms & Conditions require accurate account details. If your phone, email, name or document data is incorrect, support may pause certain account actions until you provide matching proof for correction.

Yes. The Terms & Conditions explain how account details, login signals, cookies, wallet records and support messages are used for access checks, payment matching, dispute handling and replies to your requests.

You can contact support to request correction, closure or an explanation of records held on your account. We check the request against the Terms & Conditions, pending wallet activity and any legal record duty.

No. Access and eligibility depend on local law and are available where local law permits. The Terms & Conditions require you to check whether account use is allowed in your location before continuing.